Every year, when we come to the subject of marketing in class, and I ask the students of the Higher…
This live session belongs to Top Webinars, a series of free 30-minute webinars that took place during these months of…
The incorporation of new Smart Technology in the customer service systems of companies, contact, and call centers, has been accelerating…
From the joint processing of computational science and applied linguistics, Natural Language Processing (NLP) was born, whose objective is none…
The new consumer demands interactions in real-time, without waiting, and at all times. Customer service is difficult to obtain during…
How Is The Market? We find ourselves with one of the fastest-growing technologies, and it is partly due to mobile…
Today's organizations must have leaders who have the knowledge and skills necessary to implement the change towards the new increasingly…
You are put in a position where you must conduct your ERP execution. Of course, you are sweating a little…
AppDynamics, a platform for application performance monitoring (APM) owned by Cisco, has prepared the Agents of Transformation 2021: The Rise…
Catalogs are powerful marketing tools used by companies to spread out information about their products and services. You probably must…