What Is A Voice Assistant?

But what do we mean when we talk about voice assistants? These are software programs based on artificial intelligence, which are capable of recognizing language, thanks to machine learning, and responding to voice commands to carry out certain tasks.

When we talk about voice assistants, we must differ according to the type of device in which it is housed to understand their potential use. This allows users to verbally interact with different platforms and devices where these virtual helpers are integrated, such as home appliances, operating systems, smart speakers, TVs, watches, or headphones. Voice software is the result of the innovative desire of technology companies, which have managed to develop this solution that is capable of interacting with us and streamlining many processes.

The goal is clear: help us and make our lives easier! Thanks to this technology we can interact with our smartphone, verbally formulate a query on the Internet and receive the answer from the search engine or a digital assistant. Not surprisingly, the number of voice queries we make on the Internet continues to grow. In addition to these basic tasks, there are already solutions capable of carrying out other types of activities such as shopping, email management, making calls, opening applications, turning on the heating, dictating an email, or managing calendars.

The challenge now is to develop voice user interfaces with more advanced skills, that is, these assistants are capable of identifying emotions so that the response is more empathetic and, therefore, the ‘help’ is more effective. From this, the functionalities that voice searches can offer continue to increase, since as the technology collects information from the user, it will be able to make tailored recommendations. As we can see, technology is ‘humanized’ and our interaction with it acquires a more friendly perspective.

Voice Assistants And A Horizon Full Of New Possibilities

The technological revolution that we are experiencing is a constant challenge for companies, but it also allows new possibilities in which technology ceases to be a tool to become an ally. Voice assistants are a good example. Thanks to the advancement of artificial intelligence and its complicity with process automation, we have software capable of being attentive to our needs through voice, not only in our devices or appliances but also at work.

If voice becomes the new method of interaction with computers and technology, with these assistants instead of spending hours analyzing an Excel sheet, we will be able to request a summary of the most significant figures. The combination of tactile or graphical interfaces with expert systems capable of understanding natural language will simplify many of the tasks that we spend a lot of time doing today. As we can see, the potential of voice assistants is evident. It allows communication to be fast and direct, something that fits perfectly with the needs of today’s society, where citizens seek immediacy and comfort.

Also Read: Importance Of Smart Data In Organizations

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The search for a robust and reliable authentication system is constant, and it must always be refined and improved. The era of passwords seems to be drawing to a close, even though strong passwords are still valid for many uses.

A further step in security is two-step authentication, which requires two different and independent methods to authenticate a user. It is a fairly effective method because it allows you to “lose” one of the passwords or codes, and it will still be difficult for an attacker to achieve its purpose.

However, there is no 100% secure authentication method. The computing power that cybercriminals have access to continues to grow and passwords seem to be no longer as secure as they should be. This is how biometrics enters the scene, which we have talked about on other occasions revealing its potential in terms of security.

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Voice biometrics, the next thing in cybersecurity

The biometric voice not only is designed to unlock devices but has broad application in detection tasks in impersonation calls or telephone communications.

This authentication formula is based on the natural features of language and voice and is in addition to the better-known fingerprint or iris recognition.

The good thing about voice biometrics is that it allows you to measure the unique features of the person’s vocal apparatus and thus create a profile of each user with great precision from the specific physical parameters of their voice.

This technology allows the interlocutor to be identified on the other side of the line in an unequivocal way — that is, very close to perfection — allowing call centers to identify imposters, and protecting users: a simple voice test would suffice to demonstrate their identity.

Many Countries in the world with the most victims of identity theft, according to a Eurostat report. Despite the fact that the numbers are increasing rapidly due to the rise of digital communications, telephone fraud is still quite important in our country, so biometric voice recognition techniques are a good asset to secure services such as online banking, or others liable to be attacked.

Also Read: How Is IoT Redefining The Future Workplace?

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