The digital transformation has become a key to the survival and competitiveness of enterprises. Companies need the technological tools and are introducing IT solutions in all their business areas and in their daily work. Technology has changed from how they work in their offices to how they connect with their end customers. However, the use of technology should not be limited to incorporating ICT tools but should be accompanied by constant updating and modernization of the systems.
The importance of computer maintenance is crucial as it helps companies stay competitive, connects them with new trends, and protects them against security breaches and new, ever-evolving cyber attacks. Organizations increasingly fear cybersecurity risks, which is logical as threats are on the rise. Having good computer security solutions is crucial to protect yourself, but so is constantly updating information equipment and systems, to avoid vulnerabilities.
For all these reasons, companies must carry out constant computer maintenance. The IT outsourcing allows: left to an external provider helps to have these next-generation solutions and have an always active support solving in 24h / 7 any computer problem. In addition, outsourcing an expert allows specialized, certified and updated profiles to be obtained in order to obtain a more efficient service (instead of delegating it to a general IT profile), reducing the costs that this entails for the company.
In addition, to the direct cost savings in technology that outsourcing entails, we must add the impact it has on other indirect expenses. Business strategy analysts say that thanks to outsourcing, companies can allocate their own resources to specialized areas and much more specific jobs, concentrating these personnel on strategic issues.
Likewise, they save by avoiding entering the labor war by acquiring the highly specialized profiles that the IT infrastructure demands and which are very difficult to sign. A Randstad study concluded that 55% of Spanish companies had trouble hiring certain IT profiles, even offering salaries above the market average. The company with which outsourcing is done has taken on this problem and solved it.
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