By 2022, global e-commerce spending is expected to increase by 60% to around €13 billion, so businesses will need to accelerate their digital transformation to establish effective connections and services with their customers. An international technology consultancy focused on people analyzes the technological trends that will reign in 2022 and how companies will have to apply them to avoid losing opportunities or customers.
This year the main leading technology trends will be the distribution of the business model, cloud-native platforms, artificial intelligence (AI) and machine learning, the deepening of process automation, the new data management paradigms, and the evolution of virtual reality and blockchain technology.
According to data from consulting firm Gartner, companies will embrace a “digital and remote” distributed model to improve employee experiences, digitize consumer and partner touchpoints, and develop product experiences. In this way, cloud-native platforms will gain prominence to create new resistant, elastic and agile application architectures, which will allow responding to the new, rapidly changing digital habits of customers.
On the other hand, there will be an increased focus on Edge Computing, which combines data processing and storage in the collection device located close to the information source, at the edge of networks, instead of relying on a single central site that may be hundreds of kilometres away. This model enables intelligent grids, in which connected devices perform essential on-site analytics and use the results to take specific actions. As for data, the trend will be to organize it into fabrics ( Data Fabrics ) that, according to Baufest, “provide flexible and resistant integration, so that they are available wherever they are needed.”
Regarding computer security, we will see how the zero-trust paradigm will predominate, which requires strict identity verification for everything and for anyone who wants to connect; and also the concept of cybersecurity meshes, that is, of “flexible and composable architectures that integrate disparate and widely distributed security services”. On the other hand, we will find ourselves before a further step in the automation of processes, which will promote the concept of hyper-automation.
In addition, in 2022, we will become more and more familiar with the concept of the “metaverse”, that is, persistent digital worlds that exist in parallel with the physical world and within which many of the functions that we are used to in the world can be performed. Real-world, such as learning, working, playing and socializing.
In this sense, experts predict that the metaverse -a concept that is not exempt from controversial aspects- will impact society as great as the Internet. Also, in this artificial space where the physical world meets the virtual world, virtual reality (VR) technology will allow digital representations of people to interact, play games, chat, try on new clothes, etc. It is estimated that this space will open opportunities for companies, such as sponsorship of events and concerts, development of digital-only products, games and manufacturing processes.
In a world where cryptocurrencies are starting to gain a new level of publicity and attention, another development is about to take place that will attract a lot of attention. In short, NFTs are like physical collectables but digital and also have exclusive property rights. These digital tokens can be considered certificates of virtual or physical assets ownership. Some anticipate that anyone will be able to tokenize their work to sell it as NFTs. On the other hand, some experts suggest that NFTs will play a vital role in the upcoming metaverse.
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